OSJCT The Poplars
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-07-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement65
- Food quality63
- Healthcare65
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-07-30
Is this home safe?
Is the care effective?
The home received a Good rating for Effectiveness, which covers training, care planning, healthcare access, and nutrition. The home specialises in dementia care for adults over 65, and a Good rating suggests inspectors were satisfied that staff knowledge and care planning met the standard. No specific detail about dementia training content, GP access, or care plan review processes is included in the published report.Is this home caring?
The home was rated Good for Caring, the domain that most directly reflects how staff treat your parent day to day. This covers warmth, dignity, privacy, and respect for independence. The published inspection summary does not include resident or relative quotes, nor specific observations of staff interactions. A Good rating indicates inspectors were satisfied, but no direct evidence of individual practice is available from this report.Is the home responsive?
The home received a Good rating for Responsiveness, which covers activities, individual engagement, and how well the home adapts to each person's needs. The service is registered for dementia care and has 51 beds. The published report does not describe any specific activities, engagement approaches, or individual tailoring of care. There is no mention of how the home supports people who cannot participate in group activities.Is the home well-led?
The home was rated Good for Well-led, indicating inspectors were satisfied with management, governance, and culture at the time of the 2019 inspection. Named leadership is in place: Mrs Svetlana Ivanova Todorova is listed as Registered Manager and Mr James Norman Robson as Nominated Individual. The home is operated by The Orders of St. John Care Trust, a not-for-profit organisation. No detail about management visibility, staff culture, or governance processes is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults over 65, including those living with dementia. The team provides residential care support for older people who need assistance with daily activities. For residents living with dementia, The Poplars offers specialised support as part of their care provision. The home accepts residents with varying stages of dementia who need residential care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
OSJCT The Poplars received a Good rating across all five inspection domains in 2019, suggesting a solid baseline of care — but the inspection report contains very limited published detail, meaning most scores reflect the rating rather than specific observed evidence.
Homes in East Midlands typically score 68–82.Worth a visit
OSJCT The Poplars, on Chapman Street in Market Rasen, was rated Good across all five inspection domains when assessed in June 2019 — a consistent result with no previous inspection to compare against. The home is run by The Orders of St. John Care Trust, a large not-for-profit provider with a long track record in residential and dementia care, and has named management in place. All five domains — safety, effectiveness, caring, responsiveness, and leadership — met the Good standard at the time of inspection. The most significant limitation here is that this inspection took place in 2019, meaning the findings are now over five years old. A great deal can change in a care home over that period — management, staffing, occupancy, and ownership culture can all shift. The published report contains very little specific detail: no resident quotes, no staff observations, and no specific examples of practice are available in the summary. Before visiting, ask how many permanent staff work on the dementia unit after 8pm, whether the same manager named in 2019 is still in post, and how recently care plans were reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT The Poplars measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT The Poplars describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring for older residents with dementia in Market Rasen
Dedicated residential home Support in Market Rasen
The Poplars in Market Rasen provides residential care for people over 65, including those living with dementia. This OSJCT care home offers support for older adults who need help with daily living in the East Midlands. The home focuses on providing care in a residential setting.
Who they care for
The home specialises in caring for adults over 65, including those living with dementia. The team provides residential care support for older people who need assistance with daily activities.
For residents living with dementia, The Poplars offers specialised support as part of their care provision. The home accepts residents with varying stages of dementia who need residential care.
“If you're considering The Poplars for someone you love, visiting the home could help you understand their current approach to care and communication.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
OSJCT The Poplars received a Good rating across all five inspection domains in 2019, suggesting a solid baseline of care — but the inspection report contains very limited published detail, meaning most scores reflect the rating rather than specific observed evidence.
Homes in East Midlands typically score 68–82.Worth a visit
OSJCT The Poplars, on Chapman Street in Market Rasen, was rated Good across all five inspection domains when assessed in June 2019 — a consistent result with no previous inspection to compare against. The home is run by The Orders of St. John Care Trust, a large not-for-profit provider with a long track record in residential and dementia care, and has named management in place. All five domains — safety, effectiveness, caring, responsiveness, and leadership — met the Good standard at the time of inspection. The most significant limitation here is that this inspection took place in 2019, meaning the findings are now over five years old. A great deal can change in a care home over that period — management, staffing, occupancy, and ownership culture can all shift. The published report contains very little specific detail: no resident quotes, no staff observations, and no specific examples of practice are available in the summary. Before visiting, ask how many permanent staff work on the dementia unit after 8pm, whether the same manager named in 2019 is still in post, and how recently care plans were reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT The Poplars measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT The Poplars describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring for older residents with dementia in Market Rasen
Dedicated residential home Support in Market Rasen
The Poplars in Market Rasen provides residential care for people over 65, including those living with dementia. This OSJCT care home offers support for older adults who need help with daily living in the East Midlands. The home focuses on providing care in a residential setting.
Who they care for
The home specialises in caring for adults over 65, including those living with dementia. The team provides residential care support for older people who need assistance with daily activities.
For residents living with dementia, The Poplars offers specialised support as part of their care provision. The home accepts residents with varying stages of dementia who need residential care.
Management & ethos
Families considering The Poplars have shared mixed experiences about communication. While care provision has been described as generally satisfactory, there have been concerns raised about how the home keeps families informed about their loved ones.
“If you're considering The Poplars for someone you love, visiting the home could help you understand their current approach to care and communication.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.












